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Tariff Details

Utility Start End
ELDORET WATER AND SANITATION COMPANY LIMITED (ELDOWAS) 2015/16 2017/18
Block Approved Tariff (Ksh)

Residential Household

0-6 Fixed Charge Ksh.144
7-20 Ksh 44
21-50 Ksh 55
51-100 Ksh 75
100-300 Ksh 94
Above 300 Ksh 105

Commercial/Industrial

0-6 Fixed Charge Ksh.144
7-20 Ksh 44
21-50 Ksh 55
51-100 Ksh 75
101-300 Ksh 94
Above 300 Ksh 105

Government Institutions

0-6 Fixed Charge Ksh.144
7-20 Ksh 44
21-50 Ksh 55
51-100 Ksh 75
101-300 Ksh 94
Above 300 Ksh 105

Schools and Colleges

0-600 Ksh 22
601-1200 Ksh 25
Above 1200 Ksh 30

Water Kiosks

Per-M3 Fixed Charge Ksh.20

Resale at Water Kiosk

Per-20 Litres Fixed Charge Ksh.1

Bulk water supply

Per-M3 Fixed Charge Ksh.0

Water Bowser(Tanker)

Per-M3 Fixed Charge Ksh.0

Flat Rate (Un-metered)

Per-Month Fixed Charge Ksh.0

Prepaid Meters

Per-M3 Fixed Charge Ksh.0
Sewer Tariff
(a) Sewerage is charged at 75% of the water billed for all customers with a sewer connection. (b) Disconnected water accounts shall be charged based on the average of the last three months’ sewer charges before the disconnection. (c) Customer with no water connection: (i) Domestic customers : Flat rate of KSh. 200 per month. (ii) Government, schools, residential flats, gated communities and commercial/Industrial customers: 75% of volume of water used as per the metered source of water.

Meter Rent

Size (Inches) Approved Tariff (Ksh)
inch 50
inch 50
1 inch 250
1 inches 250
2 inches 250
2 inches 450
3 inches 450
4 inches 800
5 inches 1500
6 inches and above 2000

Water Deposits

Connection Type Approved Tariff (Ksh)
Domestic 1000
Domestic consumer (single connection serving more than one single dwelling including flats) 10000
Retails shops more than 10m3 3500
Bar, Restaurants more than 15m3 6000
Hotel class “A” and “B” less than 150m3 12000
Hotels class “C” and “D” more than 150m3 20000
Hospitals more than 150m3 20000
Health centers less than 150m3 12000

Other Charges

Service Approved Tariff (Ksh)
Schools and other institutions more than 200m3 20000
Schools less than 200m3 10000
Minor construction sites more than 200m3 15000
Major construction sites more than 200m3 50000
Light industries less than 200m3 30000
Medium industries between 200m3 and 300m3 50000
Heavy industries more than 300m3 100000
Water kiosks 5000
Connection fee, excluding labour and materials 2500
Reconnection fee – at meter point 1000
Reconnection fee – at mains 3,000 and double deposit
Illegal connection including self reconnection – Commercial, Industry, Construction (Fraud) 100,000 plus estimated consumption during the period of the illegality
Illegal connection including self reconnection (Fraud) Domestic 30,000 plus estimated consumption during the period of the illegality
Surcharge for tampering with meters (this to include meter removal, reversing of meter, etc) 5,000 plus estimated consumption during the period of the illegality
Surcharge of direct suction of water from the supply line using a pump 10000
Tanker – 8000, 16,000 litres 2,500, 5,000 respectively per tanker within WSP area for all consumers
Replacement of stolen or damaged meters 100% of the market cost of the meter
Exhauster services 3,000 for informal settlements and 4,000 for other customers
Meter testing on request 100
Sewer connection – Residential 5000
Sewer connection – commercial 7500
Sewer connection – Industrial 15000
Sewer connection 15000

Penalties

Penalty Description Approved Tariff (Ksh)

Targets for the Tariff Period

Indicator 2015/2016 2016/2017 2017/2018
Water Coverage (%) 77 79 81
Water Quality (%) 100% compliance with the quality standards 100% compliance with the quality standards 100% compliance with the quality standards
Non Revenue Water (%) 25 24.5 24
Hours of Supply (Hrs) 24 24 24
Metering Ratio (%) 100 100 100
Collection Efficiency (%) 95 95 95
Resale at Kiosk (Ksh/20L) KSh. 1 per 20 litres KSh. 1 per 20 litres KSh. 1 per 20 litres
Staff per 1000 connections 4 4 4

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