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Tariff Details

Utility Start End
Block Approved Tariff (Ksh)

Residential Household

0-6 Fixed Charge Ksh.204
7-60 Ksh 53
Above 60 Ksh 64

Commercial/Industrial

0-6 Fixed Charge Ksh.204
7-60 Ksh 53
Above 60 Ksh 64

Government Institutions

0-6 Fixed Charge Ksh.204
7-60 Ksh 53
Above 60 Ksh 64

Schools and Colleges

0-600 Ksh 48
601-1200 Ksh 55
Above 1200 Ksh 60

Water Kiosks

Per-M3 Fixed Charge Ksh.20

Resale at Water Kiosk

Per-20 Litres Fixed Charge Ksh.1

Bulk water supply

Per-M3 Fixed Charge Ksh.30

Water Bowser(Tanker)

Per-M3 Fixed Charge Ksh.0

Flat Rate (Un-metered)

Per-Month Fixed Charge Ksh.0

Prepaid Meters

Per-M3 Fixed Charge Ksh.52

Bulk Water Supply to Residential Flats

Per-M3 Fixed Charge Ksh.53

Water ATMS/Dispenser

Per-M3 Fixed Charge Ksh.0.5
Sewer Tariff
(i) Sewerage is charged at 75% of the water billed for all customers with a sewer connection. Disconnected water accounts shall be charged based on the average of the last three months’ sewer charges before the disconnection. (ii) Customers with no water connection but connected to the sewer system: (a) Domestic Customers, flat rate of KSh. 200 per month. (b) Government, schools and multi-dwelling units, gated communities and commercial /industrial customers: 75% of volume of water used as per the metered source of water.

Meter Rent

Size (Inches) Approved Tariff (Ksh)
inch 50
inch 100
1 inch 250
1 inches 250
2 inches 250
3 inches 450
4 inches 800
6 inches 1250
8 inches 2000

Water Deposits

Connection Type Approved Tariff (Ksh)
Domestic 2500.00
Water Kiosks 5000.00
Commercial 25000.00
Industries 50000.00
Domestic Construction 15000.00
Commercial Construction 50000.00

Other Charges

Service Approved Tariff (Ksh)
New Water Connection fee (1/2 inch to 1 inch) 2500.00
New Water Connection fee (1.5 inch to 3 inch) 7500.00
New Water Connection fee (Above 3 inch) 15000.00
Reconnection fee at Meter point 1000.00
Reconnection fee at Mains 5000 and double deposit
Tanker-capacity 8000 litres 2,500 per tanker within wsp area for all consumers
Tanker-capacity 16000 litres 5,000 per tanker within wsp area for all consumers
Meter testing on request 100.00
Leak detection services 1000.00
Sewer connection- residential 5000.00
Sewer connection- Commercial 7500.00
Sewer connection- Industrial 15000.00
Private sewer unblocking 2500.00
Sewer reconnection 15000.00
Exhauster services(company exhauster 4,000 for informal settlements and 5,000 for other customers

Penalties

Penalty Description Approved Tariff (Ksh)
Illegal connection - Commercial, Industry, Construction ( Fraud) 100,000 plus estimated consumption during the period of the illegality
Illegal connection - Domestic ( Fraud) 30,000 plus estimated consumption during the period of the illegality
Replacement of stolen or damaged meters 100% of the market cost of the meter

Targets for the Tariff Period

Indicator 2015/2016 2016/2017 2017/2018
Water Coverage (%) 77 78 79
Water Quality (%) 100 100 100
Non Revenue Water (%) 36 33 30
Hours of Supply (Hrs) 18 18 18
Metering Ratio (%) 98 100 100
Collection Efficiency (%) 87 88 88
Resale at Kiosk (Ksh/20L) 1 1 1
Staff per 1000 connections 5 5 5
Staff Costs (%) 45 42 40

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